A business is an entity that solves problems If you head a business, or are working in a business, always expect that hundreds of problems will confront you and your co workers everyday: delayed OR, missing docs, lousy service, complaints here, complaints there, an uncooperative, cocky co worker, traffic in coming to work, and you are late etc.
But these are treasures, and if you are teachable and coachable you will adjust change and be a much better person If you are not then you get mad, you become emotional and resist further efforts to change and improve you.
You dislike problems and get annoyed, then dont work. Life is hard. And according to Scott Peck,, a famous psychiatrist, this is the reality of life, And the greatest sin is being a sloth, being indolent. That gives rise to crimes (as theft and rape) and host of psychiatrict problems: catatonia, schizoprenia - these are all persons mechanism to deal with stress and problems which he/she cant handle in a healthy manner
Problems are opportunities. Every problem brings with it endless opportunties to improve and be better. Mahy inventions and entrprises were borned out of problems ie, answering the question: WHAT PISSES YOU OFF, rather than coming out with ideas from nowhere about a new product. If the invention or the new business answers a definite problem, then it is more likely to be successful. If the problematic market is big enough there will be enough gp for BE and profitability.
A well known hotelier was well known for entertaining customer complaints and problems, He thinks these are treasures to make the business better.
What about you? Many staff are rattled by many problems and even to the extent of bringing their problem to the office, work site. It should not be the case. We will be overwhelmed by personal problems and business problems.
I have encountered staff who cant give more time for the company because a family member said there is problem with family or house Or that he/she is attending to a separation/divorce case. We sympathize with personal problems but we cant be nursing home for those with broken heart or relationsip.
We focus on our goals and problem solving
We need to train our staff on problem solving
We used to receive quotes that problems are given by the Lord not to put us down give us pain, or make us grovel in the gutter, but to make us better person or learn from the situation Bud do many people take it that way.